If something doesn't work, our engineers will solve it soon
Support
If you have any issues with your services, click the button to send an email to soporte@octapus.io. Write the following information: contract number, IP address number, company name, name and position of the person sending the email, telephone number and a brief description of the problem. An engineer will contact you immediately to give you a solution.
If you want to know more about how our service offer can help your company or you want to know our billing process, contact our sales team at ventas@octapus.io
In case something is not going according to plan or if you have a suggestion for improvement, do not hesitate to send us all your comments to quejas@octapus.io
At Octapus Customer Support we are committed to providing you with a solution
End-to-end platform for digital sovereignty in Latin America, with global solutions adapted to local data regulation. Competitive, secure and intuitive cloud and cybersecurity solutions.